A Party Palace Ltd - Privacy Policy

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

A Party Palace Ltd is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

Data collection
A Party Palace Ltd may collect personal information which we receive when:
you use our website
you use our services
you contact us or
you are a recipient of our services.

We may collect the following types of information:

your name, address, email address, telephone number(s) and other contact details
information required to provide you with a service, and details of our services that you have used
your company’s name, your position in the company; the company’s address, company’s email address and telephone number
your payment information such as credit or debit card details and bank account details.

Why do we collect this information ?
We collect your personal information to:
provide you with services that you may request from us.
meet our legal and regulatory obligations. 

How do we collect this information ?
We collect personal information:
directly from customers: e.g. when a customer signs up to receive our services online or in store.
We do not use publicly available sources such as social media or online services to access your information.

At the time of writing this we do not carry out any marketing emails whatsoever.

We are committed to keeping your information up to date as far as is reasonably possible. However if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all, or parts of, our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

This website uses Google Analytics cookies. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout 

Keeping your information safe and secure.
A Party palace Ltd is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.
Third party access
Access to your personal information is only allowed when required by law, we do not, and will never, sell or share your personal information with third parties.

Our Service Providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing outsourced service providers that assist us in carrying out business activities. All our systems are located within the UK or EEA

How long do we keep personal information ?
We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

Links to other websites:
Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

Access to personal information
To make a request to A Party palace Ltd for any personal information we may hold, we need you to contact us by writing to the address provided below:

A Party Palace Ltd
487-493 Upper Richmond Road West,
East Sheen,
SW14 7PU

Or by emailing us at enquiries@apartypalace.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our Privacy Policy:
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us:
Please contact us if you have any questions about our privacy policy or about information we hold about you:

By email : enquiries@apartypalace.co.uk

Or write to us at :

A Party Palace Ltd
487-493 Upper Richmond Road West,
East Sheen,
SW14 7PU



Terms & Conditions  



Please read these terms carefully before entering the Competition. Entering the Competition constitutes an acceptance of these terms and conditions.  

About the business  

The promoter of this Competition is A Party Palace. A Party Palace trades as a limited company (registered company number 06629586). 

The registered address is Austin House, 43 Poole Road, Westbourne, Bournemouth BH4 9DN.  

VAT Number: 938 1945 87. 

Who can enter  

  • The Competition is only open to Instagram account holders living in South West London over the age of 13.  
  • Nominees are only eligible if their delivery address is in the specified postcodes in South West London, which can be found on our website. 
  • Entries without a South West London postcode will be excluded from the Competition. 
  • The Competition is closed to employees of A Party Palace and their close relatives and anyone otherwise connected with the organisation or judging of the Competition.  
  • Automated or bulk entries from third parties will be disqualified.  
  • We reserve the right to exclude serial competition entrants who have entered more than 4 competitions in the last month.  
  • There is no entry fee and no purchase necessary to enter this Competition.  

Dates of competition  

  • The Competition opens at midday on 22/02/2019 and closes at midnight on 14/03/2019)  
  • Entrants can enter at any point between these dates.  

How to enter  

  • To enter the Competition entrants will need to like and comment on a Competition post telling us why their local nominee deserves to be recognised for their contribution to their local community or their positive impact on the entrant’s everyday life. Entry comments must also include the first part of the entrants’ south west London postcode for the entry to be valid.  
  • Entrants can only enter the Competition once, but can like, share, comment, tweet and RT as many times as they like.  

How will the winner be selected & announced  

  • The winners will be selected based on the quality of their comment on the Instagram post in so far they can convince us that their nominee deserves to be one of our three local stars. 
  • Entries will be judged by the team at A Party Palace.  
  • The winners will be notified via DM on Instagram within 7 days of the closing date. If the winners cannot be contacted or do not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.  


Details of prize  

  • There will be 3 prize winners. Each of the prizes for winning the Competition will be a balloon bouquet from A Party Palace with the retail value of £29.99 and a 6” cake (serves 12)  from 7Marvels with the retail value of £40.00. Each prize winner will therefore win a prize with the total retail value of £69.99. Delivery is also included in the prize at the value of between £5 and £22 depending on nominee’s delivery address within South West London. 
  • The Prizes are as stated and they cannot be sold or exchanged for cash, goods or services. Unless specifically agreed in writing by A Party Palace)  
  • The Prize is not transferable and must be accepted by nominee stated in the winner’s entry . 

Marketing promotions  

  • A Party Palace reserve the right to use the voice, image, photograph, name and likeness of the winners and their nominees for publicity and in advertising, marketing or promotional material without additional compensation or prior notice to the winners. In entering the Competition, all participants consent to such use of their voice, image, photograph, name and likeness. In the event the winner or nominee is under the age of 18, parental consent for will be acquired prior to the above. 
  • Copyright of any material produced as part of the competition is owned by A Party Palace and/or its content suppliers.  
  • Unauthorised use of the material produced as part of this competition, including reproduction, storage, modification, distribution or publication without the prior written consent of A Party Palace or, where applicable, the respective competition entrant is prohibited.  
  • Where you are able to submit any contribution to this competition you agree, by submitting your contribution, to grant A Party Palace a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant A Party Palace the rights set out above, please do not submit your contribution to A Party Palace.  
  • By submitting your contribution to A Party Palace you warrant that your contribution is your own original work and that you have the right to make it available to A Party Palace for any or all of the purposes specified above. Furthermore, you warrant your contribution is not defamatory, does not infringe any law, you indemnify A Party Palace against all legal fees, damages and other expenses that may be incurred by A Party Palace as a result of your breach of the above warranty and waive any moral rights in your contribution for the purposes of its submission to and publication on the Site and the purposes specified above. 

Data protection  

  • You consent to your first name, photograph and social media handles about you being disclosed on A Party Palace’s digital channels or other media if you win any Prizes under the Competition. In the event the winner is under the age of 18, parental consent will be acquired prior to the above. 
  • Any personal data relating to participants will be used solely in accordance with UK data regulations ​and will not be disclosed to a third party without the entrant’s prior consent or entrant’s parental consent if under the age of 18.​ To find out more about what data we hold and how we process data please read our privacy policy http://www.apartypalace.co.uk/our-privacy-policy.htm.  
  • By entering the Competition, you agree that A Party Palace may contact you in relation to the Competition.  

Absolving responsibility of the social platforms  

  • This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram or any other social network.  

General liability cover  

  • A Party Palace do not accept liability for any damages whatsoever, including, without limitation, indirect or consequential damages, loss of profits, or any damages whatsoever arising out of, or in connection with the competition.  
  • Except in the case of death or personal injury arising from its negligence, or in respect of fraud, and so far as is permitted by law, A Party Palace and its associated companies and agents and distributors exclude responsibility and all liabilities, whether direct or indirect, arising from:  


  • any postponement or cancellation of the Competition;  
  • any changes to, supply of or use of the Prize; 
  • any act or default of any supplier, which are beyond A Party Palace reasonable control.  


  • A Party Palace does not accept responsibility for any liability arising from technical incompatibility, problems relating to the internet, or technical difficulties of any kind and no responsibility can be accepted for entries not received for whatever reason.  
  • A Party Palace shall not be liable, whether in tort, contract, misrepresentation or otherwise for loss of profits, loss of anticipated savings, loss of goods, loss of use, loss or corruption of data or information, or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.  
  • You agree to indemnify A Party Palace against all liabilities, claims and expenses that may arise from any breach of your agreement with A Party Palace. 
  • We reserve the right to change the Competition rules and these Terms and Conditions from time to time. If we do so, we will always have the most up to date terms and conditions on the Website and in the case of a discrepancy between these terms and conditions and those on the Website, the Website terms and conditions will apply.  
  • These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.